September 15, 2012 § 2 Comments
EBay got a new doo.
It’s always interesting when ia big name company decides to revamp their look, which most noticeably translates to changing their logo.
Sometimes it’s well worth it, sometimes a pointless gesture. Either way, it can be a tricky line to cross, because for good, bad or ugly, there’s a great amount of already established brand recognition involved ~ which means that over time, people, being emotional creatures, have an ingrained response invested, and there’s a risk of upsetting that apple cart. Generally speaking, people don’t like change. They like familiar.
So the trick becomes creating a design that’s new, fresh and inviting while maintaining the “we’re still you’re old friend” feeling that often takes years, sometimes decades, to instill.
So how does eBay’s change measure up? Personally, I think they did a good job. Executionally there’s a glitch or two (noting in particular the imprecise overlap of the e/b), but overall, even without the original quirkiness, it still feels ebay-ish ~ just more representative of their larger prowess (they aren’t the crazy little start-up they once were) and definitely more contemporary.
I saw a thread where a lot of designers (one assumes) commented negatively about the re-design, citing “boring” and “safe” among other complaints. I dunno ~ maybe, like me, they think “I could have done that, and I could have done it better”, so there could be a hint of competitive resentment ~ but for whatever reason, I think they were too critical (this from someone who’s VERY critical!). And, in the end, as I’ve said in other posts, this kind of change won’t leave loyal followers hitching a ride elsewhere.
It’s a nice change, refreshing. In my many years of experience I’ve learned that solid, effective creativity doesn’t necessarily mean over the top “wowing” them with how clever you are.
Could this have been more “creative”? Sure. Did they lose the “fun factor”? Maybe a little. But I like the simplicity. I also like that it’s more sophisticated than it was before ~ after all, the company itself certainly is ~ yet it still feels friendly.
Now it’s up to the business and its’ services to do the rest of the talking.