The Suggestion Box
September 29, 2011 § Leave a comment
I love this idea. I wish I’d thought of it, but credit goes to Grace, one of the great gals I share lanes with at the pool.
The local facility we use was renovated over the summer. New entrance way, new locker rooms, new weight room ~ pretty much the whole shebang. It’s not a fancy place like some of the more glorified gyms around, but it serves its purpose well.
This morning was the first time I’d been back since the renovation. Of course we girls were mostly interested in the locker rooms ~ and we weren’t let down. They did a bang-up job. Roomy lockers, private showers with a nice built-in ledge for shampoos, and easy to use water turner-onners (right, so I made up a new word, okay?) with hot, hot water. Great little cubbies to hold your towel, too. Nice job.
Grace, Marlene and I were happy campers. But apparently there were complainers. No hair dryers, lockers too tall, or too short or too wide. Luckily I missed all that. However, Grace had the best idea ….
In the “Suggestion Box”, instead of putting what’s wrong, we’re going to slip in some notes about what’s right. Instead of what we don’t like, we’ll write down what we DO like.
I thought that was brilliant. Doesn’t mean you never mention areas for improvement ~ when there’s an actual suggestion box you assume it really is meant for suggestions. But I imagine how nice it’ll be for someone to come across a few notes of unsolicited “thanks” in there.
Appreciation in unexpected places. Makes me smile just thinking about it.